Start with what you want to do
You do not need to diagnose the problem or know the technical name. Explain what you are trying to achieve and where you are getting stuck.
Personal technology help
Get technology working for you.
Calm, practical help when something is unfamiliar, unclear or getting in the way.
Personal technology help
Practical help when technology is getting in the way.
Not every technology problem needs a project or a specialist service. Sometimes it simply helps to have an experienced person understand what you are trying to achieve, explain the options clearly and help get it sorted.
The same rule applies: understand the problem first, keep the solution proportionate and leave you confident about what happens next.
Ask about a problemGet something workingPractical help when technology is not doing what you need it to do.
Make a changeIndependent help choosing, setting up or moving to something new.
Work out what to doClear, jargon-free advice when the right next step is not obvious.
Leave with a clear next step
The aim is to make the options understandable, keep the work proportionate and help you feel confident using the result.
Have a problem that might fit?
Describe the problem and the scale of help you want. You do not need to know which service you need before getting in touch.